ITEZ.SG Pte. Ltd.
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Frequently Asked Questions
What is ITEZ.SG?
How does ITEZ.SG works?
Who is eligible to subscribe to our plan on ITEZ.SG?
Why does ITEZ.SG requires my national identification number?
Do I need to place a deposit?
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What happens if the payment collection is declined due to insufficient funds or the decline of card payment?
What kind of payment methods are accepted?
May I defer my repayment?
What should I do if the automatic payment fails?
Can I pay my plan in full early?
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How long will it take for the device to deliver?
What are the costs and types of delivery?
Can I self-collect the device?
What happens if I missed my delivery?
How can I check the delivery status of my order?
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How do I update my account information?
How do I change my password?
How do I reset my password?
What is my credit limit?
Why is my account suspended and how to re-activate it?
Does the subscribed device come with warranty?
Do I have to buy it at the end of my subscription plan?
Can I cancel my plan in the middle of the subscription term?
Can I subscribe to more than one subscription?
What happens if the device is damaged during the subscription term?
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What is Corporate Subscription Plan?
Who is eligible to subscribe to the Corporate Subscription Plan?
What are the requirements to subscribe to a Corporate Subscription Plan?
How can I subscribe to the Corporate Subscription Plan?
What payments are accepted for Corporate Subscription Plan?
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What is included in the aircon subscription?
How long is the aircon subscription for?
What happens after the 60th month of the subscription period?
Is this plan strictly for new BTO owners?
Do you have other brands of aircon available?
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