What happens if the payment collection is declined due to insufficient funds or the decline of card payment?
We will trigger a separate payment link to you when we fail to receive the payment on the payment scheduled day. Please use the link to make the payment wit...
Thu, 21 Sep, 2023 at 2:31 PM
What kind of payment methods are accepted?
We accept the following payment methods for first and recurring payment: 1. Credit or Debit Card. Visa/Master/AMEX Credit Card. 2. eNets (Inter-B...
Thu, 21 Sep, 2023 at 2:34 PM
May I defer my repayment?
Defer payment option is not available.
Thu, 24 Feb, 2022 at 1:18 PM
What should I do if the automatic payment fails?
Please ensure your registered payment card is valid with sufficient funds or credit. If automatic deduction fails on the monthly payment schedule day, we wi...
Thu, 24 Feb, 2022 at 1:23 PM
Can I pay my plan in full early?
Early settlement option is not available at the moment.
Thu, 21 Sep, 2023 at 2:40 PM
Are there any payment reminders or updates?
Yes, a notification will be sent to you three day before the payment schedule day.
Tue, 12 Apr, 2022 at 9:26 AM
How do I change my payment information?
Here's how to update the credit or debit card you use for the monthly recurring payment. Login to your account. Under My Orders, click Change Paym...
Thu, 21 Sep, 2023 at 2:43 PM