Subscription

Does the subscribed device come with warranty?
No maintenance costs or repair bills. The device you have on the subscription plan is covered by a warranty at all times. Warranty covers only manufacturer&...
Thu, 24 Feb, 2022 at 3:28 PM
Do I have to buy it at the end of my subscription plan?
There is no obligation to buy, at the end of the subscription plan you need to return the device to ITEZ.SG within 7 days upon end of the subscription term.
Thu, 24 Feb, 2022 at 3:31 PM
Can I cancel my plan in the middle of the subscription term?
If the Subscription Plan is terminated or cancelled before the end of the subscription period, you’ll be charged as follows. 50% of the subscription fe...
Mon, 18 Jul, 2022 at 1:50 PM
Can I subscribe to more than one subscription?
Depending on your credit limit, you may subscribe to more than one subscription.
Thu, 24 Feb, 2022 at 6:10 PM
What happens if the device is damaged during the subscription term?
If the subscribed device is damaged due to accidental factors or mishandling, ITEZ.SG reserved the rights to charge customers by providing the repair servic...
Thu, 24 Feb, 2022 at 6:12 PM
What should I do if there is a problem with my subscribed device?
The device you have on the subscription plan is covered by warranty. If you need to repair your subscription device, please visit our authorised service cen...
Thu, 24 Feb, 2022 at 6:13 PM
Can I get a loan unit while my device is being serviced?
Yes, we are more than happy to provide you a loan unit upon request.
Thu, 24 Feb, 2022 at 6:13 PM
Do I need to return the subscribed device after the end of the subscription plan?
For the current subscription plans, the subscribed device needs to return to ITEZ after the end of the subscription term. More flexible plans and options wi...
Thu, 24 Feb, 2022 at 6:14 PM
What is the condition of the subscription products?
Unless otherwise stated, all subscription devices are brand new. The device will be packaged and shipped with its original accessories only, such as the...
Tue, 11 Oct, 2022 at 12:46 PM
What if I can't find a product I'm looking for?
Let us know by submitting the request here: https://www.itez.sg/product-request
Thu, 12 May, 2022 at 10:57 AM