ITEZ.SG Pte. Ltd.
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Frequently Asked Questions
What is ITEZ.SG?
How does ITEZ.SG works?
Who is eligible to subscribe to our plan on ITEZ.SG?
Why does ITEZ.SG requires my national identification number?
Do I need to place a deposit?
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What happens if the payment collection is declined due to insufficient funds or the decline of card payment?
What kind of payment methods are accepted?
May I defer my repayment?
What should I do if the automatic payment fails?
Can I pay my plan in full early?
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Does the subscribed device come with warranty?
Do I have to buy it at the end of my subscription plan?
Can I cancel my plan in the middle of the subscription term?
Can I subscribe to more than one subscription?
What happens if the device is damaged during the subscription term?
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How long will it take for the device to deliver?
What are the costs and types of delivery?
Can I self-collect the device?
What happens if I missed my delivery?
How can I check the delivery status of my order?
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How do I update my account information?
How do I change my password?
How do I reset my password?
What is my credit limit?
Why is my account suspended and how to re-activate it?
What is Corporate Subscription Plan?
Who is eligible to subscribe to the Corporate Subscription Plan?
What are the requirements to subscribe to a Corporate Subscription Plan?
How can I subscribe to the Corporate Subscription Plan?
What payments are accepted for Corporate Subscription Plan?
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